Frequently Asked Questions
Below is a list of our frequently asked questions. If you do not see your question below. Please contact us.
How much does it cost?
What is included?
Our services include the installation, maintenance, and removal of your lights. We also provide your selected lights for you, which are yours to keep when the lights are removed.
How does it work?
Simply sign up, then we provide you with a no obligation estimate with coverage broken down on different areas of your home. Choose your coverage, light style, and light color, and then we handle the rest. You don’t need to lift a finger.
How do I get a free estimate?
You can get your free estimate by navigating to our Sign Up page.
Can I use my own lights?
No, because we guarantee the quality of our lights, we generally will be the ones providing the lights. If you have special lights or lights from the past, you may ask our estimator to review your lights to see if we can use them.
Do I keep the lights?
Yes, the lights are yours to keep at the end of the season and store for the next year. If you choose our services again in a subsequent year, your price will be reduced because you own the lights already.
When do my lights get taken down?
Take down can vary based on weather conditions. We traditionally try to begin removing lights in February and into the warmer spring months. Some seasons the lights are frozen in the gutters for extended periods of time, so please be patient while we work through weather related take down delays.
How does it work for special events?
Special Events (weddings, concerts, music festivals, dances, bar patio lighting, parties, etc.) are somewhat different because we keep the lights when its all said and done. As a result, the price is cheaper, and we still offer the full service guarantee. We will install, maintain, and remove the lights in a timely manner in accordance with the scheduled event. We can install the lights indoors, outdoors, or both, with special lights available upon request (including music-driven sensors and other fancy stuff.) Please do not hesitate to contact us if you have any further questions and to schedule your free estimate today!
My questions is not listed here, where do I get more information?
You can fill out a form on our Contact Us page. We generally will respond within 24 hours.